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Privacy Policy
L’Amour Tojours Website Privacy Policy
October , 2023
Introduction
L’Amour Tojours is resolute in its commitment to curating and delivering content and brand experiences that are not only captivating but also deeply influential. Our primary aim is to engage and inspire individuals who are on a quest for inspiration in various aspects of life.
Through a dedicated and unwavering effort, we craft and share stories, visuals, and experiences that leave a lasting impact. We understand that inspiration can be found in a multitude of forms, from fashion and design to art, lifestyle, and culture.
L’Amour Tojours aspires to be your companion on your journey of exploration and self-discovery, providing you with the content and experiences you need to inspire your dreams and fuel your aspirations.
L’Amour Tojours a blog located in California is the controller of your personal data.
Data privacy and protection hold a paramount significance for us, especially concerning all individuals using our products and services and placing their trust in us by sharing their information. In the spirit of transparency and accountability, we have crafted this privacy notice to provide you with a comprehensive understanding of our data collection practices, the purpose of data processing, and the measures we take to safeguard your information.
Within this notice, we will elucidate our data retention policies and procedures for data disposal when it is no longer needed. Furthermore, we will delineate the rights you possess in relation to your data and the measures we have in place to ensure and facilitate the protection of these rights.
Opting in and out of communications made easy
Occasionally, people may wish to review privacy notices, especially when a business requests their permission for future marketing communications. They seek the confidence that, should they decide to grant consent, the process of revoking it in the future will be hassle-free. Our commitment is to make opting out just as effortless as opting in. Every marketing email we send includes an “unsubscribe” link, allowing you to promptly remove yourself from the relevant marketing list. It’s essential to note that if you’ve subscribed with an alternative email address, the “unsubscribe” link will only work for the specific address to which the marketing email was sent. Moreover, we extend this user-friendly approach to postal marketing as well, presenting clear guidance on opting out from all direct mail, should you wish to modify your preferences.
Contents
1. What personal data do we collect from you?
2. How do we use your personal information?
3. Legal bases for data processing – what does it mean and how do we use them?
4. Do we share your information with anyone else?
5. Do we collect information on children?
6. How long will we keep your data?
7. Profiling – what do we mean?
8. Data security and cross-border transfers
9. Link to other websites
10. Your data rights11. Notice to California Customers
12. How to contact us
13. Cookies and tracking technologies
1. What personal information do we collect from you?
We collect information:
when you pay for any of our products or services such as subscriptions or memberships access
when you create an account with us
when you register to receive one of our newsletters
when you attend any of our events
if you participate in any research we undertake
if you join one of our communities or forums
when you enter a competition
if you contact us about a query or a complaint
We collect the following types of information:
Contact information
When you use or subscribe to one of our services, such as purchasing a subscription, purchasing a membership subscription, creating an account, signing up to an email newsletter, entering a competition, joining one of our online communities or participating in any of our research projects, we will ask you to provide information such as your name, email and address so that we can provide you with the services requested.
General personal information
When conducting surveys or running competitions, in addition to contact information, we may collect other personal information such as your gender, date of birth, marital status, etc. When creating an account with us we may ask you to provide your current location (country and city), job title and your current employer’s name, your professional and editorial interests, your portfolio.
Payment details
When you purchase a product or service from us, such as subscriptions, purchasing a membership, paying to access a subscription service, or attending one of our events, we will also ask you for your payment details in addition to your contact information, in order to secure payment and to authorize access to our products and services.
Online identifiers
When you visit one of our websites, we collect information about your web visit, such as how long you visited, what sites you visited or pages you looked at, your IP address and where you were when you visited, what sort of device you were using when you visited (such as a mobile phone or type of desktop PC, Mac etc). Please see Section 13 below for more information on how we use cookies and tracking technologies and click the Cookie Preference tab at the bottom of the page to access the Cookie Preference center to manage your cookie preferences.
Behavioral data
When you visit our website, we collect data on your online behavior (eg time spent on website, items clicked on, etc).
When you buy a product or service from us, such as subscription or membership, or a ticket to a L’Amour Tojours event, we will collect information about what products and services you have bought from us.
When you register for a newsletter or take part in research, we may collect data about your preferences, tastes and interests.
“Special” categories of data
Sometimes, we may collect data in online surveys on what is called “special categories of data”. These could be data sets such as biometric information (including voice samples, facial recognition, etc), or political opinions, religion, race and ethnic origin, philosophical beliefs, health, sexual orientation, etc. Whenever we conduct research on these topics, it is always optional, and we will make sure we have your consent to process this data. We will remind you at the time of why and how we are processing this data and what additional safeguards are in place for using, storing and ultimately either deleting or anonymizing this data.
2. How do we use your personal information?
At LAT, we collect different types of information about people for the following main reasons:
1. To provide personalized services unique to individual users.
2. To fulfil contracts for services which you have requested or purchased.
3. So we can monitor and improve the services we offer.
4. To sell advertising space on our websites. This helps us to keep our websites free for people who visit them.
5. To market products and services which we think would be relevant to you.
Newsletters, job alerts and marketing communications
When you sign up to one of our newsletters, job alert emails or other marketing communications, you are giving consent for us to use the email address provided to send you relevant content for the brands you have signed up to. You can withdraw this consent for any email communications by unsubscribing at any time or by contacting us at [email protected].
Please be aware that even if you choose to unsubscribe, there may still be instances where we need to send you communications related to your website usage, such as essential service announcements pertaining to your purchases. Additionally, certain information may be mandated for transmission to you to comply with legal, regulatory, or ethical requirements.
Advertising
To sustain most of our content as free for our users, we employ advertising on our website and within our newsletters. This entails the use of cookies and similar technologies, in collaboration with trusted partners, to present advertisements that align with your potential interests, regulate the frequency of ad displays, and gauge the efficiency of advertising campaigns.
In instances where legal mandates necessitate it, we seek your consent for utilizing cookies. For detailed control over your cookie preferences, you can access our Cookies Preference Centre, conveniently located at the bottom of this page and throughout our websites. For further insights into our use of cookies across our web platforms, please refer to section 13 below.
Social Media Advertising
We work with social media networks such as Facebook Pixel and Twitter Pixel to show you interest-based marketing content from our brands and selected advertisers if you have viewed a Condé Nast website. Data collected by the Facebook Pixel and Twitter Pixel may also be anonymized and used in aggregate to help improve the quality and effectiveness of our websites and marketing efforts.
You can limit the kind of tracking and profiling that Facebook and Twitter undertakes by going to your Facebook and Twitter account settings. You can also control your cookie preferences by accessing the Cookie Preference center at the bottom of our websites.
Research & Insight
We run various user communities, forums and reader panels. We send out research invitations to our research communities, to people who pay for our products and services and to people who have opted in to receive communications from us.
Delivery of goods and services / Customer account management
We will use the information you have provided for the provision of goods and/or services that you have requested or purchased and subsequently communicating with you about those products and services.
Please note too, that when you buy something from us – such as a subscription, membership or a ticket to an event – we may contact you about your registration details, to manage any account or subscription you have with us, or to provide customer service. This will be the case even if you have opted-out of, or declined to consent to, receiving promotional emails.
Competitions
When you enter one of our online competitions, we will process your information for the purposes of picking a winner. If you have opted-in to receiving information from us about our products and services (eg receiving subscriptions offers, event invitations, signing up for newsletters etc) then we will use the information you provide to make sure we offer you relevant products and services (based on where you live, your age, gender, tastes, preferences etc). If you have opted-in to receive news and offers from any competition sponsors, we will share your information with them.
Further details about this are outlined in the “who do we share information with” with section.
Partnership programs
We collaborate with esteemed partners in the realms of luxury goods, fashion, travel, and retail to bring you exceptional offers and opportunities via email or postal communication. Rest assured that you will only receive partner messages from us if you have explicitly granted your permission. Your personal information will remain confidential, and these messages will always originate from us. If at any time you wish to stop receiving these messages, you can easily unsubscribe.
When it comes to addressing customer inquiries and concerns, we handle the information you provide during the process of resolving complaints or inquiries, whether initiated by you or on your behalf in accordance with legal requirements.
3. Legal bases for data processing – what does it mean and how do we use them?
The law on data protection sets out several different reasons why a company may collect and process your personal data and it is one of our duties to make sure you understand which of these lawful bases we are using to process your data.
Consent
In specific situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters or when you enter your email address to subscribe to a newsletter.
Contractual obligations
In certain circumstances, we need your personal data to comply with our contractual obligations.
For example, when you purchase a subscription, or purchase membership access, we will keep your personal information to perform a contract or service with you.
Legal compliance
If the law requires us to, we may need to collect and process your data.
For example, we can pass on details of people involved in fraud or other criminal activity affecting us to law enforcement.
Legitimate interest
In certain circumstances, we may need your data to pursue our legitimate interests or those of a third party, in a manner that aligns with the normal operation of our business and does not substantially affect your rights, freedom, or interests. When relying on our legitimate interests, we take measures to ensure that the rights and freedoms of individuals are not unduly outweighed by our own interests.
Additionally, we will utilize your address details to send you direct marketing information by postal mail, offering insights into products and services we believe may be of interest to you.
4. Do we share your information with anyone else?
Service providers
We collaborate with service providers to handle various tasks on our behalf, such as analysis, payments, marketing, and more. In order to accomplish these tasks, we may share your personal data with these providers. Rest assured that these service providers are contractually bound not to disclose or utilize your data for any purposes other than those necessary to fulfill their assigned tasks. Any third-party processing of your data on our behalf is conducted in strict compliance with security and confidentiality obligations consistent with the terms outlined in this privacy notice and in accordance with applicable legal requirements Customer research & insight
We reserve the right to share anonymized data, including aggregated statistics, related to our product and service audience, as well as research participants. This information serves the purpose of illustrating our sales performance, customer demographics, website traffic patterns, and other relevant insights. We may share this data with potential partners, advertisers, investors, and other trustworthy third parties for lawful purposes. It’s important to emphasize that these statistics will consistently exclude any identifiable personal information. Law enforcement organizations
Under certain circumstances we may occasionally be required by law, court order or governmental authority to disclose certain types of personal information and we reserve the right to comply with any such legally binding request.
Marketing partners
With your explicit permission, we may share your information with other companies we are working with, such as competition sponsors. Whenever we share your information with another company, we will always ask for your permission, will name the company and will always be clear that your information will be shared with another organization.
5. Collecting data on children
We do not knowingly collect and process information from children (anyone under the age of 13). The products and services we offer are generally aimed at people aged 18 and over.
If you are under the age of 13, we ask that you do not give us any information about you or use our websites.
If you are a parent or guardian of a child under 13 and you if you think that your child has used our websites or subscribed to a newsletter or provided their information to us without your consent, please contact us at [email protected] and we will delete and/or stop processing your child’s personal information within a reasonable time.
If you are aged between 13 and 18, we request that you seek your parent or guardian’s permission before providing us with your information or using our websites or apps.
6. How long will we keep data?
We will retain your personal information for as long as necessary to provide the individual service/s you have requested while taking into account any legal requirements and tax and accounting rules.
Where you sign up to receive email marketing from us we will retain your e-mail address after you ‘opt-out’ of receiving emails to ensure that we continue to honor and respect that request. To unsubscribe from our newsletters or marketing emails at any time, please click on the unsubscribe link at the bottom of any newsletter or marketing email and update your account preferences.
In some circumstances you can ask us to delete your data: see ‘Your rights’ below for further information.
Under certain circumstances, we might render your personal data anonymous, meaning it can no longer be linked to you. This anonymized data may be employed for research or statistical purposes, and we may use it indefinitely without the need for additional notification to you.
7. Profiling
At times, we may utilize the data you provide us and the information we gather while you browse our websites and use our products to customize our services and craft personalized marketing content. For instance, we may use the details you’ve shared to deliver information about products we believe align with your interests. If you prefer not to receive such material, you have the option to unsubscribe at any time.
8. Cross-Border Data Transfers and Security:
We are committed to safeguarding your information with robust security measures. When we engage with external organizations to provide services on our behalf, we ensure that they uphold comparable security standards and data protection practices consistent with our own high standards.
If we or our service providers are required to transfer any information outside of the American Economic Area or the United States, such transfers will only take place with the implementation of the appropriate safeguards as mandated by the relevant legal provisions (as stipulated under AEA or USA law).
9. Links to other websites
Our website might feature links to websites operated by other organizations. Please note that this privacy policy exclusively pertains to L’Amour Tojours website. Therefore, we advise you to review the privacy statements on any other websites you may visit. It’s important to understand that we cannot be held accountable for the privacy policies and practices of external sites, even if you reached them via links from our websites.
10. Your rights
As a consumer, you have certain data-related rights:
1. The right to be informed: We are committed to transparency. Whenever we collect your data, we will provide you with information about the purpose of data collection and how it will be processed.
2. The right of access: If you wish to access the information we have on file about you, you may initiate a Subject Access request. To do so, please submit photocopies of two forms of identification. We will respond to your request within 30 days of receiving it. The initial request to access your data is free of charge, but please be aware that subsequent requests may incur a fee. For initiating a Subject Access Request, you can use the contact details provided below
3. The right to rectify: You have the option to update your personal information by reaching out to us using the provided contact details.
4. The right to be forgotten: Should you desire to cease all communications with us, we can anonymize or de-identify your data. Please contact us using the provided details. Kindly ensure you inform us of all email accounts, profiles, names, etc., associated with us that you wish to have erased.
5. The right to restrict processing: You can exercise your choice to opt-out or limit the processing of your data by:
Amending your cookie settings in your browser
Contacting [email protected]
If you are unhappy with the way we have collected and are using your personal data please do not hesitate to contact us, using the contact details below.
11. Notice to California Customers – Your Privacy Rights
A. Consumer Privacy. The California Consumer Privacy Act, Cal. Civ. Code §1798.100 et. seq. (“CCPA”), grants residents of California certain rights with respect to their Personal Information and requires us to provide such individuals with certain information, described in this Section 11.
(1) California residents may exercise the following rights by contacting our Privacy Policy Coordinator by email or phone, as described in the How to Contact Us section below
• Know the ways in which we acquire, use, share, disclose and otherwise process your personal information;
• Know the specific pieces of your personal information that we hold;
• Request the deletion of your personal information, subject to several exceptions; and
• Not to be denied goods or services for exercising these rights.
(2) California residents also have the right to opt-out of the “sale” of their personal information. We put “sale” in quotation marks because the CCPA considers some transfers of personal information to third parties in exchange for value as “sales,” even if no money changes hands, such as when online identifiers, Device IDs, and other information is shared with Third Party Businesses to further their own commercial purposes such as generating profiles about individuals.
California residents can exercise this right here: Do Not Sell My Personal Information. If we have actual knowledge that a California resident is younger than 16, we will request opt-in consent before selling their personal information. Note that we can still share personal information with third parties if those transfers aren’t “sales,” such as with our Service Providers.
(3) Depending on the circumstances and which Service you use, we have disclosed the following categories of your personal information for a “business purpose” (as defined in the CCPA) in the preceding twelve (12) months:
Identifiers
Protected characteristics
Commercial information
Geolocation data
Internet or other electronic network activity information
Financial, medical, or health insurance information
Audio, electronic, visual, thermal, olfactory, or similar information
Professional information
Education information
Inferences drawn from any of the above information categories.
(4) Depending on the circumstances and which Service you use, we have “sold” (as defined in the CCPA) the following categories of your personal information in the preceding twelve (12) months:
Identifiers
Protected characteristics
Commercial information
Geolocation data
Internet or other electronic network activity information Inferences drawn from any of the above information categories, along with the following categories: (i) financial, medical, or health insurance information; (ii) audio, electronic, visual, thermal, olfactory, or similar information; (iii) professional information, and (iv) education information.
B. Shine the Light. California’s “Shine the Light” law, Civil Code Section 1798.83, gives California customers the right to prevent our disclosure of their personal information to third parties for those third parties’ direct marketing purposes, and requires certain businesses to respond to requests from California customers asking about the business’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. We have such a policy in place. As discussed above in Section X(A)(2), California residents can exercise their right to opt-out here: Do Not Sell My Personal Information.
C. Online Erasure. California’s “Online Erasure” law, Business and Professions Code Sections 22580-22582, requires operators of certain websites and online services to allow registered users who are under the age of 18 and residents of California to request removal of Content they post. If you fit that description and posted Content on a section of our Service that is directed to minors, you may request removal of the Content by contacting our Privacy Policy Coordinator by email or as described in the How to Contact Us section below. In response to your request, we may elect to make the Content invisible to other users and the public (rather than deleting it entirely), in which case the Content may remain on servers we control and/or may be publicly available elsewhere if a third party copied and reposted the Content.
12. How to contact us
Thank you for reading our Privacy Policy. If you would like to contact us to understand more about our privacy policy or wish to contact us concerning any matter relating to individual rights and your personal information, then please email us at:
Email: [email protected]
13. Cookie and tracking technologies
This section provides details about the cookies and similar tracking technologies employed by our websites, their purpose, and guidance on how to opt out of these cookies if you prefer to do so. To adjust your cookie preferences and gain insights into the vendors we collaborate with and the types of cookies utilized on our websites, please visit our Cookie Preference Center located at the bottom of our web pages.
What are Cookies?
Cookies and similar tracking technologies, which may include tags, scripts, and beacons, encompass small pieces of code, hereafter referred to as “cookies.” These cookies are stored on various devices, including computers, mobile phones, and tablets, and facilitate a website in personalizing the user experience by retaining information about the user’s interactions with the website. Cookies are also employed within the emails we send.
These cookies are instrumental in gathering information, where available, pertaining to your device, including your IP address, operating system, browser type, and your interactions with our websites. They can serve to identify users and devices and collect data such as IP addresses and device IDs.
Why do we use them?
Our websites use cookies to:
Our use of cookies serves several purposes, including:
- Storing your preferences and presenting content in a more personalized manner.
- Assessing the effectiveness of our websites’ advertising and promotions.
- Gaining insights into our audience’s preferences to tailor our content accordingly.
- Delivering interest-based advertising on our websites and other platforms, customized to your interests and preferences.
In cases where legal requirements mandate it, we seek your consent to utilize cookies. This enables us to display advertisements we believe align with your interests, regulate the frequency of ad displays, and measure the effectiveness of our campaigns. Our advertising on our website and in newsletters is aimed at ensuring that our content remains accessible to our audience at no cost.
Rest assured that we are committed to maintaining clear and easily accessible information about our cookie usage on our websites.
What types of cookies do we use?
Cookies on our website fall into three categories:
Per-Session Cookies: These are exclusively active while you’re on our website and automatically vanish when you leave. They retain certain information as you navigate across pages, such as tracking the items you add to an online shopping cart, and contribute to maintaining the security of your session.
Persistent Cookies: These cookies persist on your computer until they reach their expiration date or are manually deleted. We establish automatic deletion dates to ensure that we don’t retain your data for longer than necessary.
First and Third-Party Cookies: Whether a cookie is labeled ‘first’ or ‘third’ party depends on the website or domain that places the cookie. First-party cookies are set by the website directly visited by the user, which is the website displayed in the URL window. In contrast, third-party cookies are set by a domain other than the one the user is actively visiting. For example, if a user visits a website, and a different company sets a cookie through that website, it is classified as a third-party cookie.
To access an up-to-date list of first and third-party cookies that we employ and to manage your cookie preferences, please utilize the Cookie Preference link located at the bottom of our websites.
Opting out of Cookies
You have the option to manage your cookie preferences through the Cookie Preference Center, as outlined in this policy.
However, it’s essential to be aware that altering specific preferences, such as disabling all cookies, may impact the proper functionality of our websites.
Additionally, please keep in mind that even after adjusting these settings, you will still receive advertising; although it may not be personalized to your potential interests based on information collected from cookies.